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An Automated Chat
Agent: that uses a form of artificial intelligence (Natural
Language Processing) to respond to text input from a visitor and behave like a
real live (human) chat agent on a website.
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Operates Autonomously 24x7: engaging with website
visitors, capturing their contact information and main questions and sending
that information to the business for follow-up.
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Current Install Base: 180 users through: 1 major
white label partner, 3 small partners, and 7 direct end-users
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Technology Has Proven
to Increase Lead Capture: for a number of industry verticals by a factor of 2-10x.
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Rapid Set-Up: Allows basic version of
automated agent running in less than15 minutes for general businesses and several
vertical markets companies (company developed templates available)
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Chat
Highly Effective at Engaging Website Visitors: and it is a rapidly
growing market with 52 million websites already using live chat. However, small-medium businesses do not
typically have the manpower or resources to man live chat 24x7 so an effective
automated service is highly attractive for these businesses.
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Focus
on Lead Generation: focus on lead generation for small-medium
businesses. Greater than 95% of a
website’s visitors do not engage with the business – this is the main problem
we’re solving. We’ve setup our system to
engage a website visitor more effectively than live chat or simple pop-ups so
that we can capture more leads for that business.
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Simple
and non-technical:
Other AI agent solutions are complex and require a higher level of
technical sophistication to setup, deploy, and maintain the agent. Our solution is simple, easy, and does not
require special technical or marketing skills.
You don’t need PhD’s to setup and maintain the system or professional
copywriters to script the agent. We’ve taken
the guesswork out. It’s turnkey.
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Modular
Technology Platform: The way we have created our tech platform we
have a type of technical ‘shell’ that lets us plug-in to more advanced AI/NLP
systems. We currently have our own NLP. However, as 3rd party specialty
NLP providers become more sophisticated those capabilities can be added to the
system. It is setup to add these providers (like Watson, Rasa.ai, etc.). A
strategic acquirer gets the benefit of having something that is ready to deploy
now and also a technical architecture that is a foundation to build upon if
they choose.
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